TrackIR lense scratched, chipped

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BlueHeron
Posts: 4
Joined: Mon Dec 03, 2012 1:36 pm

TrackIR lense scratched, chipped

Post by BlueHeron »

I just received TrackIR 5 in the mail and although it was well packaged, there are loads of miniature scratches in the lense.

The unit seems to be working normally as far as I can tell, but I don't want to run into trouble later. Should I be concerned about this?
jolsonsalem
Posts: 323
Joined: Thu Oct 11, 2012 9:18 am

Re: TrackIR lense scratched, chipped

Post by jolsonsalem »

Can you send me an email with a picture of the scratched lens cover and your order number?

jeff@naturalpoint.com
BlueHeron
Posts: 4
Joined: Mon Dec 03, 2012 1:36 pm

Re: TrackIR lense scratched, chipped

Post by BlueHeron »

It looks like it's been running for a while now without any problems, so the camera is probably alright despite the scratches.
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