Error 1325 on Install

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GrizzlyCYXX
Posts: 3
Joined: Sat Mar 09, 2013 3:30 am

Error 1325 on Install

Post by GrizzlyCYXX »

I have just installed a fresh W7 64 on a new SSD. I am trying to install TrackIR version TrackIR_5.2.Final.exe.
I get an "Error 1325" with the report "ALLUSERS_DIR is not a valid short file name".
There is no such named directory on my machine
Needless to say the program is not installing.
I have tried installing in the default location and C:\TrackIR having deleted the previous attempts.
Looking forward to a resolution, I've been using TIR for over 8 years faultlessly.
jolsonsalem
Posts: 323
Joined: Thu Oct 11, 2012 9:18 am

Re: Error 1325 on Install

Post by jolsonsalem »

The ALLUSERS_DIR folder issue should be taken care of in version 5.2.1 or later. Can you try downloading TrackIR_5.2.2.Final.exe from our website at: http://www.naturalpoint.com/trackir/06- ... nuals.html
GrizzlyCYXX
Posts: 3
Joined: Sat Mar 09, 2013 3:30 am

Re: Error 1325 on Install

Post by GrizzlyCYXX »

Jeff - tried that and still the same error. I also tried running it as Admin and with various compatabilities.
I can use version 4 drivers fine so no big deal.
I wonder if it is because my TIR is going through a powered Hub as opposed to straight in to the PC. Unfortunately I have no spare USBs. The PC is too far away from the TIR for the wire to reach.
Regards.
Alex
GrizzlyCYXX
Posts: 3
Joined: Sat Mar 09, 2013 3:30 am

Re: Error 1325 on Install

Post by GrizzlyCYXX »

Jeff - Tried 5.1 Final - This works OK. FYI.
Regards
Alex. :)
Wastelander
Posts: 2
Joined: Fri May 12, 2017 7:59 pm

Re: Error 1325 on Install

Post by Wastelander »

I have downloaded and tried Versions:

5.3.0
5.4.0
5.4.1
5.4.2

Getting same error message on each attempt. :-(
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