Availability issues (UK)

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dpmcalli
Posts: 2
Joined: Mon Mar 25, 2013 2:40 am

Availability issues (UK)

Post by dpmcalli » Mon Mar 25, 2013 2:53 am

Hi There,

Im interested in purchasing the TrackIR 5but am having issues finding anywhere with stock. The two biggest retailers dont have any stock here in the UK.

Is there an availability issue at the moment and when would you estimate Id be able to get my hands on one?

Cheers

jolsonsalem
Posts: 323
Joined: Thu Oct 11, 2012 9:18 am

Re: Availability issues (UK)

Post by jolsonsalem » Tue Mar 26, 2013 12:51 pm

There is a bit of a back log for orders due to a shortage of some components of the TrackClip Pro, so dealers have been limited somewhat. The TrackIR 5 though should be available as a stand alone though. I don't have an ETA for when dealer orders are going to be fulfilled at this time unfortunately.

dpmcalli
Posts: 2
Joined: Mon Mar 25, 2013 2:40 am

Re: Availability issues (UK)

Post by dpmcalli » Wed Mar 27, 2013 1:01 am

Ahh yeah it looks like they have stock of the trackir 5 it now but the bundles with the track clip pros aren't available because the track clip availability. The reseller is speculating IR LEDs supply issues as the issue.

Thanks for the reply, hopefully we get more trackclip pros out there soon.

jolsonsalem
Posts: 323
Joined: Thu Oct 11, 2012 9:18 am

Re: Availability issues (UK)

Post by jolsonsalem » Wed Mar 27, 2013 11:27 am

Thanks for your patience! We are working on getting the issue resolved and to start getting these back out into the wild for you guys :)

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