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Spare parts?

Posted: Wed Apr 10, 2013 8:15 am
by memorgan
I recently had an accident with my Tir5 Pro when something fell onto my headset and it broke the casing holding the ir assembly. Does anyone know if its possible to get hold of a spare "clip" assembly?
At the moment, its being held together by a couple of lumps of blutack, but the clip doesnt really hold very firmly as the end piece also got lost.

HELP!!!

Re: Spare parts?

Posted: Wed Apr 10, 2013 10:23 am
by Guyver1
If your UK or europe:

http://www.rcsimulations.co.uk/shop/art ... STOCK.html

A replacement Track Clip Pro will be �35

Re: Spare parts?

Posted: Thu Apr 11, 2013 9:13 am
by NaturalPoint-Dustin
I could check if it is still under warranty. Submit a ticket at help.naturalpoint.com

I look forward to assisting you :-)

Re: Spare parts?

Posted: Fri Apr 12, 2013 4:17 am
by memorgan
Thanks. I have just done that. I didnt include the license number though, just the serial number of the broken clip. Will you need the other details?
Thanks
Mark

Re: Spare parts?

Posted: Mon Apr 15, 2013 12:34 pm
by NaturalPoint-Dustin
Serial number is fine Mark, Thanks!