Trackir5 availability

[cabby]

What is wrong with Trackir5 availibility in Europe? I ordered Trackir5+track clip pro from one of largest online stores in Finland almost two months ago, but I still have not received them. I called their customer support last week and they said that the problem is basically in your end.

The dealer in question is verkkokauppa.com. (also mentioned at your website - http://www.naturalpoint.com/trackir/01- ... alers.html)

Have you reduced the manufacturing for Trackir or why is it so hard to acquire one?

-cabby

[Seth Steiling]

I'm not aware of any production issue that should be holding TrackIR up, in Europe or elsewhere. It appears that Verkkokauppa has a shipment of TrackIRs that went out yesterday, so hopefully you'll receive your unit shortly. I'm not sure why there was a delay, but in looking through their order history, it appears that they keep relatively limited stock on hand. That, combined with our normal lead time, might have combined for a lengthier delivery? Two months is definitely highly abnormal.