TrackIR5 keeps crashing
TrackIR5 keeps crashing
Every time I've tried to play Arma 2/Arma 3 TrackIR either stops responding or goes weird or starts consuming vast amounts of memory/cpu power. I bought it a year ago and while for short periods it's worked the software always lets me down. With online play it freezes or spins me endlessly or just stops responding while slowing my machine to a crawl, offline it still does the same with Arma 2 and 3. 920 @4ghz, 16gb RAM, SSD, x58, 2x6990, GB-UD5EX58Rev2. To be honest this is my first attempt at solving the problem but I would not recommend a friend to buy one due to the poor software support. I've tried all AMD drivers and all Naturalpoint drivers since I bought it and always the same result.
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- Posts: 1365
- Joined: Fri Jun 27, 2008 11:29 am
- Location: Corvallis, Oregon
Re: TrackIR5 keeps crashing
That's quite the laundry list of bad symptoms! I'm sure that something under the hood is going wonky, either with a hw/driver conflict or something with the TrackIR device. We'll probably want to investigate in-depth, and for that it'd be best for you to submit a ticket at help.naturalpoint.com.
We'll get you taken care of.
- Seth
We'll get you taken care of.
- Seth
Marketing Manager
TrackIR | OptiTrack
TrackIR | OptiTrack
Re: TrackIR5 keeps crashing
I look forward to it, how do I submit the said ticket.
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- Posts: 609
- Joined: Tue Mar 19, 2013 5:03 pm
Re: TrackIR5 keeps crashing
Hello,
The link to our ticketing site is:
help.naturalpoint.com
Best Regards,
The link to our ticketing site is:
help.naturalpoint.com
Best Regards,
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav
Technical Support Engineer
OptiTrack | TrackIR | SmartNav