Camera not tracking

[dancd]

Sir, I have been using Tracker IR5 pro without any problems since it was launched. Now I have lost tracking ( right LED ON- left LED off ). I have followed the trouble shooting features a number of times without success, your comments would be appreciated.

[MikeWitham]

Hello dancd,

I would like you to create a ticket with me at help.naturalpoint.com. I need to look into the issue a little more and may need information (serial number, order number, etc..) that I don't want posted on the forums.