Need TRACKIR wiring map on usb plug please !!

[CoolSpy]

Hello,
My trackir stopped working recently and I noticed the wire is damaged near the USB plug.

I tried to rewire it higher along the cord with another USB plug but it does not work!

Please can someone tell me if I have the wiring order right ? I think I got it wrong somewhere!

Looking from behind and above the plug toward the PC USB port I have:


| RED | WHITE | GREEN | BLACK |

And the last wire (only metal no color) I taped it to the USB plug metal frame

Thanks in advance for your help!

[NaturalPoint-Dustin]

I'm really sorry for the very delayed reply to this post. It slipped through the cracks on us somehow.

I don't have the wire diagram for the TrackIR but you may still be under warranty. We would be happy to check your warranty status if you could submit a ticket at help.naturalpoint.com.

[CoolSpy]

Unfortunately, It is not under warranty anymore!

So I am stuck with a repairable trackir which I will never be able to use again!
I would just need the wiring order for the 4 wires and it would be fixed!

Giving the extreme fragility of the USB wire near the plug (a friend of mine also has the same problem), there is no way I see myself buying another TrackIR 5 unit to see it malfunction again. I think you should really reinforce the wire near the plug!

[MikeWitham]

Coolspy,

I sent you what you needed in an email. Would you please let me know when you get it?

Regards,

[CoolSpy]

Mike, i just received it. It is perfect! Thank you so much

[comawhite12]

Unfortunately, It is not under warranty anymore!

So I am stuck with a repairable trackir which I will never be able to use again!
I would just need the wiring order for the 4 wires and it would be fixed!

Giving the extreme fragility of the USB wire near the plug (a friend of mine also has the same problem), there is no way I see myself buying another TrackIR 5 unit to see it malfunction again. I think you should really reinforce the wire near the plug!

Hey,
Would you possibly still have that wiring diagram on you? I searched, and you popped up. My dog gnawed through the cable, and I need to patch in another USB, but as you know, the wiring order is unknown now.

Thanks if you can help out!

[Crom_NOR]

Hello,

Are you able to send me the wiring map as well for the Track IR 5?

Have experienced the same with former Track IR 4 where it suddenly stopped working. Problem was connection when connecting USB = cable was not ok even if no damage outside.
Based on that issue I purchased the Track IR5 that I have had some years now before it started with the same.
It can suddenly lose connection, and when moving/touching it the connection comes/goes. Pretty sure it is the cable.

Best would be if I can get the wiring ok again since rest works great.
Hope to receive wiring map from you so I get it right, thanks!

Crom_NOR
DCS
IL2

[jillian.smythe]

Hello Crom_NOR,

Please use our contact page (https://www.trackir.com/help) to request Technical Support. We can assist you by providing information about the wiring.

Kind Regards,