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Need TRACKIR wiring map on usb plug please !!
Posted: Thu Sep 18, 2014 6:27 am
by CoolSpy
Hello,
My trackir stopped working recently and I noticed the wire is damaged near the USB plug.
I tried to rewire it higher along the cord with another USB plug but it does not work!
Please can someone tell me if I have the wiring order right ? I think I got it wrong somewhere!
Looking from behind and above the plug toward the PC USB port I have:
| RED | WHITE | GREEN | BLACK |
And the last wire (only metal no color) I taped it to the USB plug metal frame
Thanks in advance for your help!
Re: Need TRACKIR wiring map on usb plug please !!
Posted: Thu Oct 02, 2014 3:55 pm
by NaturalPoint-Dustin
I'm really sorry for the very delayed reply to this post. It slipped through the cracks on us somehow.
I don't have the wire diagram for the TrackIR but you may still be under warranty. We would be happy to check your warranty status if you could submit a ticket at help.naturalpoint.com.
Re: Need TRACKIR wiring map on usb plug please !!
Posted: Mon Oct 27, 2014 6:36 am
by CoolSpy
Unfortunately, It is not under warranty anymore!
So I am stuck with a repairable trackir which I will never be able to use again!
I would just need the wiring order for the 4 wires and it would be fixed!
Giving the extreme fragility of the USB wire near the plug (a friend of mine also has the same problem), there is no way I see myself buying another TrackIR 5 unit to see it malfunction again. I think you should really reinforce the wire near the plug!
Re: Need TRACKIR wiring map on usb plug please !!
Posted: Mon Oct 27, 2014 2:32 pm
by MikeWitham
Coolspy,
I sent you what you needed in an email. Would you please let me know when you get it?
Regards,
Re: Need TRACKIR wiring map on usb plug please !!
Posted: Mon Oct 27, 2014 3:12 pm
by CoolSpy
Mike, i just received it. It is perfect! Thank you so much
Re: Need TRACKIR wiring map on usb plug please !!
Posted: Tue Jun 21, 2022 7:17 pm
by comawhite12
CoolSpy wrote: ↑Mon Oct 27, 2014 6:36 am
Unfortunately, It is not under warranty anymore!
So I am stuck with a repairable trackir which I will never be able to use again!
I would just need the wiring order for the 4 wires and it would be fixed!
Giving the extreme fragility of the USB wire near the plug (a friend of mine also has the same problem), there is no way I see myself buying another TrackIR 5 unit to see it malfunction again. I think you should really reinforce the wire near the plug!
Hey,
Would you possibly still have that wiring diagram on you? I searched, and you popped up. My dog gnawed through the cable, and I need to patch in another USB, but as you know, the wiring order is unknown now.
Thanks if you can help out!
Re: Need TRACKIR wiring map on usb plug please !!
Posted: Fri Mar 22, 2024 3:54 am
by Crom_NOR
Hello,
Are you able to send me the wiring map as well for the Track IR 5?
Have experienced the same with former Track IR 4 where it suddenly stopped working. Problem was connection when connecting USB = cable was not ok even if no damage outside.
Based on that issue I purchased the Track IR5 that I have had some years now before it started with the same.
It can suddenly lose connection, and when moving/touching it the connection comes/goes. Pretty sure it is the cable.
Best would be if I can get the wiring ok again since rest works great.
Hope to receive wiring map from you so I get it right, thanks!
Crom_NOR
DCS
IL2
Re: Need TRACKIR wiring map on usb plug please !!
Posted: Fri Mar 22, 2024 3:11 pm
by jillian.smythe
Hello Crom_NOR,
Please use our contact page (
https://www.trackir.com/help) to request Technical Support. We can assist you by providing information about the wiring.
Kind Regards,