Will Track IR work in win 10 ??

martyb
Posts: 4
Joined: Sat Feb 18, 2012 11:02 am

Will Track IR work in win 10 ??

Post by martyb » Sat Apr 04, 2015 9:11 pm

HI All,
With the soon to be released Windows 10 and a preview already in the works has anyone
been able to get Track IR working, ?? I would like to try the upgrade with P3D but not if my
TIR won't work.

Any Suggestions

Thanks
Marty

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Will Track IR work in win 10 ??

Post by MikeWitham » Mon Apr 13, 2015 10:02 am

martyb,

I am sorry it seems that I somehow missed this post. I know that I have a few users on Win10 and using P3D, but some have reported small problems. One user is claiming that the TrackIR crashes about ever 5 minutes, and another stated that P3D wouldn't communicate with TrackIR. Overall, those are the only two issues that I have seen.

Regards,
Mike Witham
TrackIR Product Manager

MadMoses
Posts: 2
Joined: Mon Jul 20, 2015 12:21 pm

Re: Will Track IR work in win 10 ??

Post by MadMoses » Mon Jul 20, 2015 12:24 pm

i get one light but the second light doesnt show in Elite, Going to try some other games DCS and MWO, the app works and tracks just doesnt work in games.

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Will Track IR work in win 10 ??

Post by MikeWitham » Tue Jul 21, 2015 10:44 am

MadMoses,

Which light do you get right or left? If you go into the advanced settings and click on the titles tab, what do you see?

Regards,
Mike Witham
TrackIR Product Manager

XSannz
Posts: 30
Joined: Fri Jul 17, 2015 3:05 am
Location: New Zealand

Re: Will Track IR work in win 10 ??

Post by XSannz » Tue Jul 21, 2015 12:06 pm

https://forums.naturalpoint.com/viewtop ... =30#p60508

Install the update v344 from thread above

Then make sure you see elite in the titles list and it has a profile assigned
Dum Spiro, Spero

Nascentes morimur

Boozen
Posts: 5
Joined: Sun Sep 07, 2014 8:32 am

Re: Will Track IR work in win 10 ??

Post by Boozen » Wed Jul 22, 2015 5:57 am

It crashed for me as well.
Using latest build of Win 10 fully patched as of todays /yesterday patches.
I solved the issue here (today) by having the Track IR 5 application
run as WIndows 8 compatible mode.

WOrks okay , launched okay. Not tested in real game yet. Just tried the profiler and it worked.


I don't know who this xannz is and I"m not trying any test builds until
I see a official Track IR 5 poster tell us to use a link.

Yah, I'm paranoid for a reason.

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Will Track IR work in win 10 ??

Post by MikeWitham » Wed Jul 22, 2015 1:51 pm

Boozen,

I've been working with Xsannz closely to help trouble shoot the issue. I apologize for not conveying that in this specific forum post. His solutions are both valid and perfectly safe. The files came directly from me for him to test because I could not replicate the issue in house. Having said that, the update feature should work fine now. I am putting together a new Windows 10 PC using the latest build to test any further updates. It is good to know that compatibility mode is another work around in case an issue arises in the future.

Regards,
Mike Witham
TrackIR Product Manager

XSannz
Posts: 30
Joined: Fri Jul 17, 2015 3:05 am
Location: New Zealand

Re: Will Track IR work in win 10 ??

Post by XSannz » Wed Jul 22, 2015 6:35 pm

Latest update mechanism worked fine.
Question though i had to manually go and trigger the update rather than it notifying me was this part of the process or because i had the same version already in place?
Dum Spiro, Spero

Nascentes morimur

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Will Track IR work in win 10 ??

Post by MikeWitham » Thu Jul 23, 2015 12:26 pm

XSannz,

This is a version control feature that is implemented. I didn't bump the rev version so I could test them against one another. Because of that, they both had the same ID number. You should get the update going forward.

Regards,
Mike Witham
TrackIR Product Manager

Master
Posts: 9
Joined: Mon Apr 11, 2005 5:00 am

Re: Will Track IR work in win 10 ??

Post by Master » Fri Jul 24, 2015 3:33 pm

I can confirm that the latest game update files fixed the problem for me.

Thank you!

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