Page 1 of 4

TrackIR stops responding in Prepar3D v2.5

Posted: Thu Apr 09, 2015 2:52 pm
by WebMaximus
Been using TIR5 without any issues for a very long time now but after replacing Microsoft Flight Simulator X with Prepar3D v2.5 I've seen an issue a couple of times now when TIR for some reason stops responding to my head movements. The green leds on the TIR device stay on when this happens. If I hover the mouse cursor over the TIR icon in the System Tray the TIR icon disappears.

I've checked the Windows Event Log trying to find a clue why this happens but haven't been able to find anything.

Last time this happened on short final...not exactly the most perfect timing to all of a sudden loose your ability to move your head/view so I would really like to find a solution to this.

Any idea what might cause this or if it's even likely to be related to Prepar3D or if it's just a coincidence this issue has surfaced pretty much at the same time I replaced FSX with Prepar3D?

Many thanks in advance!

Re: TrackIR stops responding in Prepar3D v2.5

Posted: Sat Apr 11, 2015 1:28 am
by jabjoker
Hi there
My problem is that it does not respond at all when using Prepar3Dv2.5, works fine when I fly using X-Plane 10.
I have TrackIR4 with version 5.2.2 installed, the program works fine but there seems to be no "connection" with Prepar3D

Re: TrackIR stops responding in Prepar3D v2.5

Posted: Mon Apr 13, 2015 9:37 am
by MikeWitham
WebMaximus,

I'm not sure what would be stopping the software mid-game. Have you tried removing and re-installing TrackIR? What title shows up when you load Prepar3d v2.5?

Regards,

Re: TrackIR stops responding in Prepar3D v2.5

Posted: Mon Apr 13, 2015 9:44 am
by WebMaximus
Hi Mike,

Haven't tried re-installing but fact is I've now completed a couple of more flights without any issues so I'll keep my fingers crossed it was just some temporary problems.

Will report back in here if I see the problem again.

Re: TrackIR stops responding in Prepar3D v2.5

Posted: Mon Apr 13, 2015 9:58 am
by MikeWitham
WebMaximus,

Got my fingers crossed for you too!

Regards,

Re: TrackIR stops responding in Prepar3D v2.5

Posted: Mon Apr 13, 2015 10:01 am
by WebMaximus
Thanks Mike!

Re: TrackIR stops responding in Prepar3D v2.5

Posted: Sat Apr 18, 2015 7:40 am
by wannabe
Same happens for me. Trackir will stop responding mid flight in P3d. It will restart and reconnect fine, but a few mins later it will stop responding. This seems to happen more frequently during a MP session. No crash logs, just head tracking stops. this is a fresh install of P3d and Trackir 5.2.

Any ideas?

Re: TrackIR stops responding in Prepar3D v2.5

Posted: Mon Apr 20, 2015 10:53 am
by WebMaximus
In my case I haven't seen the problem anymore after switching the USB port my TIR is connected to so you might wanna try that.

Re: TrackIR stops responding in Prepar3D v2.5

Posted: Mon Apr 20, 2015 12:38 pm
by MikeWitham
wannabe,

Does switching the USB port you are using to a different hub help like it did for WebMaximus?

Regards,

Re: TrackIR stops responding in Prepar3D v2.5

Posted: Tue Apr 21, 2015 9:55 am
by wannabe
Actually, I received a windows update for my Etron USB hub device and have flown the last several flights, each longer than 1.5 hours, without a problem. Keeping my fingers crossed!

Wannabe