Latest software upate

[ratcom]

Did some digging found what I think is the forum and post

Don't know if it helps anybody but here is old forums link with Dropbox files from 2014 elite Sanger out support

https://forums.frontier.co.uk/showthread.php?t=18308

for this i could kiss you ! working again with these files!

[MadMoses]

Ok this worked for me as well.

[XSannz]

All good, working with mike might have a newer lot of files for other apps up shortly.

use these its a later set thats working

https://forums.naturalpoint.com/downloa ... php?id=229

i have another set to test from Mike but have not yet due to Work

[XSannz]

OK here goes Mike.

Unknown version NAMED OLD think they were last update before the issue appeared = not working (crashes app list empty on win 10)

SGL Files OLD.zip

(73.49 KiB) Downloaded 154 times

SGL 01-23-2015 - working

SGL 01-23-15.zip

(71.75 KiB) Downloaded 154 times

Version from ED forums = working.

ED forums 2014 sgl files.zip

(67.57 KiB) Downloaded 175 times

all attached to this email

[XSannz]

An here are the latest test you had me run

V344 = working

SGL v344.zip

(73.33 KiB) Downloaded 480 times

V 346 = Working

SGL v346 test.zip

(73.51 KiB) Downloaded 379 times

i suggest you download both lots and try the v344 and then if that works test v346 if that doest work then you can roll back to the v344 which should get you going.

to install these files download the files

go to (Default install path) (*if you changed this go to your installation folder)

C:\Program Files (x86)\NaturalPoint\TrackIR5

and rename the sgl.dat and sgl.sig files sgl.dat.old and sgl.sig.old and then put the sgal files from the zips you downloaded into the directory above you may need UAC off or choose admin permissions to do so.

and now your list and games hsould be working.

[Virdog]

Hey guys,

Has this issue been resolved? I'm not sure if I want to risk turning on the automatic updates.

[MikeWitham]

Virdog,

Yes, the issue has been resolved. We have done a few updates since and have not had a repeat of the problem. I have also put in place a fail safe, so if the issue happens again it will be resolved within minutes of the first report. Hopefully, I don't have any issues like this again though.

Regards,