Game titles gone after list update.

showbags
Posts: 1
Joined: Thu Jul 16, 2015 10:31 pm

Game titles gone after list update.

Post by showbags »

Hello everyone,

I was just wondering if anyone else has this issue. The Trackir client needed a game list update. After updating and restarting the client, all game titles have vanished. One light still appears when the client/camera is running and it tracks fine but that's all. I've restarted pc, deleted client and drivers and reinstalled. After install, titles are there but the standard install doesn't come with Elite Dangerous (so I updated titles again). Same issue, all titles are gone. Help!
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Game titles gone after list update.

Post by MikeWitham »

showbags,

What OS are you using? I'm trying my best to hunt down this issue. Because it isn't affecting everyone, it is making it a little tricky. Would you please upload the sgl.dat and sgl.sig files from your TrackIR folder so I can compare them to mine? I have also attached my working copies to this message. Feel free to download them, place them in the folder and then update me on the issue. Doing our best to resolve this issue here.

Regards,
Attachments
SGL Files.zip
(73.46 KiB) Downloaded 172 times
Mike Witham
TrackIR Product Manager
Master
Posts: 9
Joined: Mon Apr 11, 2005 5:00 am

Re: Game titles gone after list update.

Post by Master »

I have this same problem. It was working perfectly fine last week but a new win10 preview build was downloaded and then trackir asked to update the game list and then after it updated the game list is empty and it wont load any titles.

Im trying to play Rise of Flight right now but trackir wont recognize that the game is running. It also crashes randomly.

Im on windows 10 Preview Build 10162

Let me know whatever it is that you need from me and Ill upload it for you. I really want to get this bug fixed.
Master
Posts: 9
Joined: Mon Apr 11, 2005 5:00 am

Re: Game titles gone after list update.

Post by Master »

I cant upload the zip of the SGL files because I keep getting a "you have been blocked" page from cloudflare.

Threw it up on dropbox.

Download at your own peril!
https://www.dropbox.com/s/uqp0l5aic549g ... 5.zip?dl=0
Virdog
Posts: 2
Joined: Fri Jul 17, 2015 8:13 pm

Re: Game titles gone after list update.

Post by Virdog »

This happened to me this evening as well. I was looking forward to some Project CARS action. :cry:

I'm running Windows 10 Home 64bit, build 10240

Here are my data files:
https://www.dropbox.com/s/mkz2ybjv4mnao ... 5.zip?dl=0

Using the files provided did not work.
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Game titles gone after list update.

Post by MikeWitham »

Virdog,

I'm still working on a solution. I will update you all a soon as I find out more. Thank you for being patient while we hunt down the cause.

Regards,
Mike Witham
TrackIR Product Manager
XSannz
Posts: 30
Joined: Fri Jul 17, 2015 3:05 am
Location: New Zealand

Re: Game titles gone after list update.

Post by XSannz »

Don't know if it helps anybody but here is old forums link with Dropbox files from 2014 elite Sanger out support
https://forums.frontier.co.uk/showthread.php?t=18308
Dum Spiro, Spero

Nascentes morimur
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Game titles gone after list update.

Post by MikeWitham »

XSannz,

Thank you for the help.
Mike Witham
TrackIR Product Manager
twodogzz
Posts: 4
Joined: Sat Jul 18, 2015 7:50 am

Re: Game titles gone after list update.

Post by twodogzz »

I am also experiencing the same issue.
TrackIR version 5.2.200 (Build 14548)

edit...
Windows Edition: Windows 7 Professional Service Pack 1 64 bit

Did a "Check for game updates...", ans was prompted to restart TrackIR.
After restart, the games list is empty.

I removed the program and reinstalled. The games list was back, but without the recent (eg. ARMA3) entries.

Also, the FSX and Euro Truck Sim 2 titles are not recognized as enhanced, as they were previously.

Please let me know if there's a solution.

Thanks
Last edited by twodogzz on Sat Jul 18, 2015 9:10 pm, edited 1 time in total.
MajorMagee
Posts: 11
Joined: Mon Mar 10, 2008 9:42 am

Re: Game titles gone after list update.

Post by MajorMagee »

Same problem here, but I'm on Win 7.
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