Star Citizen TrackIR5 not recognized

NaturalPoint Employee
NaturalPoint Employee
Posts: 139
Joined: Tue Aug 15, 2017 1:56 pm

Re: Star Citizen TrackIR5 not recognized

Post by Chris.Johnson » Thu Aug 29, 2019 11:56 am


Thank you for using Track IR, and contacting us. I will be happy to assist here. Please visit this page from Star Citizen to troubleshoot why the device may not be connecting in game. This will be on their side.

https://support.robertsspaceindustries. ... 0033246154
All the Best,
Chris Johnson
Customer Support Engineer

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