Error On Reboot

[Juergen2]

Hi,
Track IR generates a error, which only shows up on reboot. Attached is a picture of the error:
https://www.flickr.com/photos/141330124 ... res/c850hM.
I have uninstalled and rebooted (error did NOT occur) and reinstalled and rebooted (error did reoccur). Anyone knows what the error means/points to?
Thanks for help

[MikeWitham]

Juergen2,

I cannot see the picture, it does not seem to be there. Could you tell me if there was an error code that came along with the failure?

Regards,

[Juergen2]

Hi Mark,
I copied the picture link again:
https://www.flickr.com/photos/141330124 ... res/2692GG
The error says the following:
"TrakIR5.exe Application Error
The instructions at 0x0000000010001960 referenced memory at
0x0000000010001960. The memory could not be written.
Click OK to terminate the program."
Thanks for help

[MikeWitham]

Juergen2,

Could you post your system specs, and is everything up to date?

Regards,

[Juergen2]

Hi Mark,
This is my system:
PSU - EVGA 210-GQ-0750-V1
CPU - Intel Core I%-6600K Skylake
CPU Cooler - Cooler Master Hyper 212EVO
MoBo - Gigabyte G1 Gaming LGA1121 Intel Z170
Memory - G.Skill Ripjaws V-Series F4-2133C15D-16GVR
GDU - Gigabyte GeForce GTX 960 4GB OC Edition
Storage SSD - Samsung 850 EVO 250GB SATA III
Storage HDD - Seagate 1TB Enterprise SATA 6 128 MB Cache
Storage ODD - Samsung DVD Burner SATA model
Software - Windows 10 Home 64 Bit Builder OEM
Thanks

[MikeWitham]

Juergen2,

Have you tested your memory or hard drives for failures? Running MemTest or CheckDisk could reveal a problem that isn't readily seen. I've been looking into the issue and those are the two most likely causes of the error.

Regards,

[Juergen2]

Hi Mike,
I have ran "chkdsk" as well as "memcheck" and it revealed NO errors on either check.
Thanks