TRack IR 5 background noise?

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gixertam
Posts: 1
Joined: Wed Jan 25, 2017 6:26 am

TRack IR 5 background noise?

Post by gixertam »

HI I am trying to set up my sons TRACK IR when we open the track software and we press F12 to center it only centers for around 1 sec then starts to go crazy. What I can see is that when we look in the top left screen that shows the 3 little green squares indicating position of had piece, there is also a much larger green section to the right of this, is this some form of noise can the system be adjusted to rule out anything in the background?

Any help greatly appreciated
MikeWitham
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: TRack IR 5 background noise?

Post by MikeWitham »

gixertam,

That extra patch is interference. The best thing to do to help in the software is to go into the advanced settings and turn up the light filter threshold in the camera tab. If that doesn't work, you may need to track down and block out the source of the interference. It could be a window, light, or even a reflective surface.

Regard,
Mike Witham
TrackIR Product Manager
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