My TrackIR is already failing

[tfogarty]

Bought track IR about 3-4 months ago. Worked great for a while. Over the past couple weeks, intermittently would spaz out while flying in DCS (acting like I was looking backward when my head hadn't moved a bit). Last night it was happening more often than not and made the game unplayable. So i unplugged it and tried to plug it back in, and now the device isn't turning on or being detected by windows. What do I do?

Thanks for a quick reply Natural Point.

[MikeWitham]

tfogarty,

If you haven't already, please create a ticket with us at help.naturalpoint.com so our support staff can correct this issue for you as quickly as possible.