Discussion and Support for the OptiTrack, SmartNav and TrackIR brands by NaturalPoint

Mouse buttons not working for TrackIR commands

by molleh » Sun Jul 16, 2017 8:03 pm

For *years* I've been using my extra mouse buttons (the side buttons on my MS Intellimouse Optical) for the Pause and Center functions on my TrackIR 5. However, at some point fairly recently (maybe with a Windows 10 update?) I can't use these mouse buttons in TrackIR. The buttons themselves work fine in Windows.

The very first time I launch the profiler and assign these two buttons, it works fine, but at some point I can't use them anymore, and if I go into the profiler and try to re-assign them, I just get a "ding!" like it's not allowed.

Anyone have any ideas? Thanks!
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Joined: Tue Sep 28, 2010 9:14 pm

by MikeWitham » Tue Jul 18, 2017 4:05 pm


Hello, I just tested the functionality on my mouse. I run a Logitech MX Master, but was able to bind it to each of the buttons, on multiple profiles. Is it possible that it is trapped or locked to something outside of the TrackIR program?

Mike Witham
TrackIR Product Manager
NaturalPoint Employee
NaturalPoint Employee
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Joined: Mon Nov 04, 2013 10:19 am

by molleh » Tue Jul 18, 2017 5:12 pm

Hi Mike,

That's what I was thinking, but I have absolutely nothing running process-wise outside of the sim and the TrackIR app (and of course the usual background Windows 10 processes.)
Posts: 18
Joined: Tue Sep 28, 2010 9:14 pm

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