Video Processing Mode Precision does not work

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Magik
Posts: 3
Joined: Fri Sep 22, 2017 1:53 pm

Video Processing Mode Precision does not work

Post by Magik » Sat Sep 23, 2017 2:21 pm

Hi,

My problem is dead simple :

By default, TIR5 starts with Video Processing Mode = Precision (third tab Camera) => my TIR5 does not work, the dots are not moving in the camera monitor.

If I switch to Standard, the TIR5 works as expected.

I have the TIR5 and the Track Clip Pro.

As a reminder, this is NOT the same as the precision mode, as I understood the software. This mode works (when Video Processing Mode is Standard).


Thank you for your help.

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Video Processing Mode Precision does not work

Post by MikeWitham » Wed Sep 27, 2017 1:26 pm

Hello,

Could you please tell me what your speed and smoothing settings are at? As well as the precision mode smoothing?

Regards,
Mike Witham
TrackIR Product Manager

Magik
Posts: 3
Joined: Fri Sep 22, 2017 1:53 pm

Re: Video Processing Mode Precision does not work

Post by Magik » Thu Sep 28, 2017 2:09 pm

Sure.

Speed : 1.3
Smoothing : 10
Precision Mode Smoothing : 100

MikeWitham
NaturalPoint Employee
NaturalPoint Employee
Posts: 1477
Joined: Mon Nov 04, 2013 10:19 am

Re: Video Processing Mode Precision does not work

Post by MikeWitham » Fri Sep 29, 2017 10:43 am

Magik,

Is there any way you could submit video of the issue to me so I can see what it is doing? I have tried a few times and been unable to repeat this issue.

Regards,
Mike Witham
TrackIR Product Manager

Magik
Posts: 3
Joined: Fri Sep 22, 2017 1:53 pm

Re: Video Processing Mode Precision does not work

Post by Magik » Thu Nov 02, 2017 2:07 pm

Still figuring out how to do this video but there's not much to see.

In standard mode, it's following my head, and as soon as I select the Video Processing Mode : Precision option, it stops. I've no other stuff to show to describe my problem.

What is changing with this mode, related to bitrate, communication between the cam and the PC, parameters, ..... ?

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