TrackIR Device Not Detected
Posted: Fri Dec 01, 2017 3:42 am
My TrackIR was working fine a couple of days but with the release of the W10 Fall Update and P3D v4.1 in the last couple of months, I wanted to do a clean build from scratch.
Having only installed the W10 Fall Update and the latest Nvidia Geforce drivers v388.31 as of 28/11/17, I then installed the Naturalpoint v5.4.2 software and drivers. However, this did not activate the TrackIR and it still shows as 'Unknown device' in Device Manager.
Now, I know this is an ongoing issue for many people and I have had it before myself but the usual advice here on the support forum and the internet has not managed to resolve the issue this time. I have tried reinstalling, removing from registry and reinstalling, pointing the driver to the correct folder, etc etc.
I can keep battling with it and hope that it will suddenly magically work like it did last time but it's quite a frustrating process.
As none of the solutions suggested don't work, my query really is this: in light of the frequency of this issue and the fact that both W10 and programs such as P3Dv4 have been updated recently, does Naturalpoint have any plan to upgrade their software for compatibility? It hasn't been updated since 13 April 2016, over a year and a half, which seems strange.
Having only installed the W10 Fall Update and the latest Nvidia Geforce drivers v388.31 as of 28/11/17, I then installed the Naturalpoint v5.4.2 software and drivers. However, this did not activate the TrackIR and it still shows as 'Unknown device' in Device Manager.
Now, I know this is an ongoing issue for many people and I have had it before myself but the usual advice here on the support forum and the internet has not managed to resolve the issue this time. I have tried reinstalling, removing from registry and reinstalling, pointing the driver to the correct folder, etc etc.
I can keep battling with it and hope that it will suddenly magically work like it did last time but it's quite a frustrating process.
As none of the solutions suggested don't work, my query really is this: in light of the frequency of this issue and the fact that both W10 and programs such as P3Dv4 have been updated recently, does Naturalpoint have any plan to upgrade their software for compatibility? It hasn't been updated since 13 April 2016, over a year and a half, which seems strange.