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Discussion and Support for the OptiTrack, SmartNav and TrackIR brands by NaturalPoint

Camera dead

by amnwrx » Mon Dec 25, 2017 6:50 pm

Break it to me softly fellas. IS my TIR5 finally dead? Ive tried everything.

https://www.youtube.com/watch?v=wyyCpHoB0lU
amnwrx
 
Posts: 1
Joined: Mon Dec 25, 2017 6:43 pm

by Chris.Johnson » Wed Mar 28, 2018 1:25 pm

Hello amnwrx,

This looks like it could just be a few settings that need to be adjusted, like IR brightness and/or Light Filter Threshold. These settings can be found in the Advanced Camera settings. If you have not been able to get this working, or would like to setup a remote session, please contact support directly: support@naturalpoint.com
All the Best,
Chris Johnson
Customer Support Engineer
NaturalPoint
Chris.Johnson
 
Posts: 41
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