Configuration panel

[woomdawg]

The degree's numbers in my configuration panel have become greyed out. Can anyone tell me why? Is it something I did?

[Chris.Johnson]

Hello woomdawg,

Please try doing a Full uninstall and reinstall of the software and see if that helps. You can follow these steps below:


1. Unplug the TackIR from your computer.

2. Remove TrackIR from add/remove programs

3. Remove NaturalPoint Drivers from add/remove programs.

4. Delete installer executable from where you saved it

5. Delete NaturalPoint folder from Program Files x86

6. Delete NaturalPoint folder from %APPDATA% location.

-C:\Users\[User Name]\AppData\Roaming\NaturalPoint

7. Reboot PC

8. Download the latest installer from website (http://www.naturalpoint.com/trackir/downloads/)

-The latest download will also have our latest USB Drivers.

9. Right-click and install as an administrator

10. Plug in TrackIR and verify the driver install.


Please let me know if this works for you, or if you have any questions on how to complete this.