Discussion and Support for the OptiTrack, SmartNav and TrackIR brands by NaturalPoint

Installing 5.4.2 leads to 'catastrophic failure'

by SkipperMac » Tue Jan 09, 2018 10:52 am

I've been using TrackIR 5 successfully for many years with FSX. I finally upgraded to Windows 10 and re-installed FSX, but when I try to install TrackIR_5.4.2 the package seems to extract the files but then immediately results in the following message: "Error extracting support files: Catastrophic failure".

I've been running the package as Administrator, and have already gone through the Registry and removed all references to NaturalPoint and TrackIR ... but still the installation procedure crashes. When I then try to cancel out of the installation, I can only exit by terminating the procedure in Task Manager.

Any ideas?
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Joined: Tue Jan 09, 2018 10:45 am

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