Profiles not showing up

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Martin18152
Posts: 2
Joined: Wed Jan 10, 2018 1:08 pm

Profiles not showing up

Post by Martin18152 » Fri Jan 12, 2018 1:06 pm

I downloaded a few profiles , copied them into the profile directory , they don’t show up in the drop down , I can see other profiles in the directory that are showing up. File extensions are all the same.

Martin18152
Posts: 2
Joined: Wed Jan 10, 2018 1:08 pm

Re: Profiles not showing up

Post by Martin18152 » Mon Jan 15, 2018 5:48 pm

I found the answer to this; however , the directory is hidden in windows, under the default viewing

BigT65
Posts: 1
Joined: Tue Dec 17, 2019 1:16 pm

Re: Profiles not showing up

Post by BigT65 » Tue Dec 17, 2019 2:41 pm

What is the answer, I am having the same problem.

Chris.Johnson
NaturalPoint Employee
NaturalPoint Employee
Posts: 139
Joined: Tue Aug 15, 2017 1:56 pm

Re: Profiles not showing up

Post by Chris.Johnson » Wed Dec 18, 2019 1:35 pm

Hello,

Thank you for using Track IR and contacting is regarding your profiles. Profiles are stored in the App Data folder which is hidden by default.

Follow this path using your user name. C:\Users\[Your.User.Name]\AppData\Roaming\NaturalPoint\TrackIR 5\Profiles

To show hidden Items Click on the view tab in your window Explorer and select Hidden Items
Attachments
Profile Location.png
Profile Location.png (46 KiB) Viewed 103 times
All the Best,
Chris Johnson
Customer Support Engineer
NaturalPoint

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