Issues with Hotkeys

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rick_nz
Posts: 5
Joined: Sat Oct 14, 2017 3:21 pm

Issues with Hotkeys

Post by rick_nz »

I'm running TIR 5.2.200 on a Win10 PC.

I downloaded a profile and loaded it up. It works fine but when I try to change the Hotkeys I get errors. The new profile had the Center hotkey allocated to a Joystick button. When I clicked on the Key to change it to a Function Key the Key Label changed to another Joystick number and the head movement went all funny.

I tried several times to get this to change but had no luck so removed the offending profile.

Now if I try to change my original profile hotkey I get the same problems. Uninstalling and reinstalling the application does not make any difference, even if I remove all the leftover profiles that dont get uninstalled and go with the default ones from the reinstall.

Any help in solving this issue is appreciated
Thanks
Rick
Chris.Johnson
Posts: 139
Joined: Tue Aug 15, 2017 1:56 pm

Re: Issues with Hotkeys

Post by Chris.Johnson »

Hello rick_nz,

Please try downloading the latest version of the Track IR software. This may already be resolved in newer builds.

http://www.naturalpoint.com/trackir/downloads/
All the Best,
Chris Johnson
Customer Support Engineer
NaturalPoint
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