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Drivers not update since 2016
Posted: Sun Nov 18, 2018 3:42 am
by lexo1000
Do you plan to update it soon ? It seems that TrackIR 5 software is not follow up anymore...
Re: Drivers not update since 2016
Posted: Tue Nov 20, 2018 4:22 pm
by Chris.Johnson
Hello,
The Track IR drivers are working well in windows 10, there are no planned updates currently.
Re: Drivers not update since 2016
Posted: Tue Jan 08, 2019 12:05 pm
by lexo1000
I disagree with that.
Some functions works bad on latest Win10. For example :
- smooth setting reset to default after reboot
- in setting menu, tick "Run on system startup" & "Run minimized" are not saved after reboot.
It's not a big deal but I would prefer to know that the product in which I invested is followed a minimum by its conceptors.
Since 3 years, Im sure you could take time to improve driver.
thanks
Re: Drivers not update since 2016
Posted: Fri Jan 11, 2019 5:07 pm
by Chris.Johnson
Hello lexo1000,
Thank you for bringing this to our attention.
Track IR does work on Startup, but Windows 10 likes to make it difficult. You have to enable this in Startup Tasks.
The Smooth setting needs to be saved to a profile for it to be remembered. To save a profile:
- Press the + icon in the profiles tab In the Advanced settings
- Name your new profile, and press OK
- Smooth setting will be remembered next time Track IR is launched
Please let me know if this helps. If not, please generate a support ticket by emailing
support@naturalpoint.com and I will be happy to do a remote session with you.