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Drivers not update since 2016

Posted: Sun Nov 18, 2018 3:42 am
by lexo1000
Do you plan to update it soon ? It seems that TrackIR 5 software is not follow up anymore...

Re: Drivers not update since 2016

Posted: Tue Nov 20, 2018 4:22 pm
by Chris.Johnson

The Track IR drivers are working well in windows 10, there are no planned updates currently.

Re: Drivers not update since 2016

Posted: Tue Jan 08, 2019 12:05 pm
by lexo1000
I disagree with that.
Some functions works bad on latest Win10. For example :
- smooth setting reset to default after reboot
- in setting menu, tick "Run on system startup" & "Run minimized" are not saved after reboot.

It's not a big deal but I would prefer to know that the product in which I invested is followed a minimum by its conceptors.
Since 3 years, Im sure you could take time to improve driver.


Re: Drivers not update since 2016

Posted: Fri Jan 11, 2019 5:07 pm
by Chris.Johnson
Hello lexo1000,

Thank you for bringing this to our attention.

Track IR does work on Startup, but Windows 10 likes to make it difficult. You have to enable this in Startup Tasks.
  • Press the Windows Key
  • Type: Startup Tasks
  • Search for: Track IR 5
  • Enable
The Smooth setting needs to be saved to a profile for it to be remembered. To save a profile:
  • Press the + icon in the profiles tab In the Advanced settings
  • Name your new profile, and press OK
  • Smooth setting will be remembered next time Track IR is launched
Please let me know if this helps. If not, please generate a support ticket by emailing and I will be happy to do a remote session with you.