Trackir 5

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patrick__sumner
Posts: 1
Joined: Wed Apr 17, 2019 6:15 am

Trackir 5

Post by patrick__sumner » Wed Apr 17, 2019 6:20 am

My trackir keeps glitching out. it looks in random directions if I move my head. I struggle to play games and end up crashing because of it. help please

Chris.Johnson
NaturalPoint Employee
NaturalPoint Employee
Posts: 88
Joined: Tue Aug 15, 2017 1:56 pm

Re: Trackir 5

Post by Chris.Johnson » Wed Apr 24, 2019 12:44 pm

Hello,

Thank you for using the forums. This could be due to extra lighting or reflections that are being seen by the camera. Are you anywhere near a window, or have any metal object near by?

I would like to get a better sense of what the camera is seeing. If you right click in the display area and select 'Camera View', this will bring up a lager camera view. When light is flashing on and off, could you send me a screen shot of the Track IR software making sure that the Advanced camera settings are visible?
All the Best,
Chris Johnson
Customer Support Engineer
NaturalPoint

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