[Help] TrackIR Stuttering under normal conditions

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[Help] TrackIR Stuttering under normal conditions

Post by SpinCrash » Sun Apr 21, 2019 7:32 am

Hello, I've recently purchased the TrackIR for use in Elite Dangerous. It works well except when I look down and to the left. The trackIR jitters and stutters a lot when I do that. It's quite frustrating and ruins the experience. Anyone have any ideas what's wrong? I've found increasing the smoothness to 50 helps a lot, but it seems like I'm putting a band-aid on the issue, not really fixing it.



NaturalPoint Employee
NaturalPoint Employee
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Re: [Help] TrackIR Stuttering under normal conditions

Post by Chris.Johnson » Wed Apr 24, 2019 12:43 pm


For help with this from support, please create a support ticket here: http://help.naturalpoint.com/new-ticket

This will be addressed quickly if we could schedule a remote session.

The Forums are not always monitored by a support engineer, and is more meant for the community to engage with each other.
All the Best,
Chris Johnson
Customer Support Engineer

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