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[Help] TrackIR Stuttering under normal conditions

Posted: Sun Apr 21, 2019 7:32 am
by SpinCrash
Hello, I've recently purchased the TrackIR for use in Elite Dangerous. It works well except when I look down and to the left. The trackIR jitters and stutters a lot when I do that. It's quite frustrating and ruins the experience. Anyone have any ideas what's wrong? I've found increasing the smoothness to 50 helps a lot, but it seems like I'm putting a band-aid on the issue, not really fixing it.

Re: [Help] TrackIR Stuttering under normal conditions

Posted: Wed Apr 24, 2019 12:43 pm
by Chris.Johnson

For help with this from support, please create a support ticket here:

This will be addressed quickly if we could schedule a remote session.

The Forums are not always monitored by a support engineer, and is more meant for the community to engage with each other.