Looking down with TrackIR5 Software and TrackIR 4 Pro Hardware.

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JAYxTESS
Posts: 1
Joined: Mon Jul 06, 2020 12:37 pm

Looking down with TrackIR5 Software and TrackIR 4 Pro Hardware.

Post by JAYxTESS »

Recently got this as a gift from my grandfather who doesn't use it anymore. I asked him, and he said he had no issues whatsoever when using it. Whenever I try to look down past 6 Degrees raw, The software loses tracking and the three red dots no longer show as tracking. Trying to mess around with tuning and camera position to no avail, and don't understand what the issue is. Please help.
jon.campbell
Posts: 81
Joined: Wed Mar 04, 2020 9:53 am

Re: Looking down with TrackIR5 Software and TrackIR 4 Pro Hardware.

Post by jon.campbell »

Hello,

Here is a link to our setup guide that will help you properly position the camera:
http://www.naturalpoint.com/trackir/doc ... 201106.pdf
Jon Campbell
Customer Support Engineer
TrackIR
NaturalPoint
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