TrackIR 5 window won't start

Swiso
Posts: 6
Joined: Fri Jan 27, 2012 3:31 am

TrackIR 5 window won't start

Post by Swiso »

Hello,
I have a problem.
Today I started my PC and then I I saw that the TrackIR 5 program didn't started.
Started the program but nothing happen.
Both led on the device are off, but if I check on Devices manager of my PC (Windows 10) I see both the "Naturalpoint Devices" and "TrackIR 5" voices are there.
If I disconnect the TrackIR 5 from the USB port on my PC I can hear the sound of the system signalling this, so I presume the USB connection work
I have uninstalled and reinstalled the TrackIR software, nothing changed.
I deleted the Settings.xml, restarted the program but apart from recreating the file, nothing changed.

One question...the fact that both led of the device are off, indicate that it is broken ?

Thanks for any help.
bobelayer
Posts: 2
Joined: Wed Jun 29, 2022 5:54 pm

Re: TrackIR 5 window won't start

Post by bobelayer »

I am having the exact same problem and I cannot find a solution anywhere. Worked fine then boom, will not start.
wheatdog5
Posts: 1
Joined: Thu Jun 30, 2022 3:36 pm

Re: TrackIR 5 window won't start

Post by wheatdog5 »

I also had the same problem and could not figure out why trackir 5 would not start. Decided to do a system restore going back two weeks and trackir opens and run like it usually does. Just recently upgraded my system with a new RTX 3090 and decided to reinstall the lastest GeForce driver (Ver: 516.59 Release date 06/28/2022) due to performing a system restore. After doing the Express Installation I discovered that the trackir 5 would not start again. Rolled back to the previous Geforce Game Driver and trackir is back to working. Believe the Geforce driver was the problem. Hope this helps
Swiso
Posts: 6
Joined: Fri Jan 27, 2012 3:31 am

Re: TrackIR 5 window won't start

Post by Swiso »

Exactly the same for me.
From one day to the next it stopped working...
Let see if they can help.
J5_Daedallus
Posts: 2
Joined: Fri Jul 01, 2022 5:11 am

Re: TrackIR 5 window won't start

Post by J5_Daedallus »

I have exactly the same problem

I updated my geforce nvidia graphics card just before this happened
Swiso
Posts: 6
Joined: Fri Jan 27, 2012 3:31 am

Re: TrackIR 5 window won't start

Post by Swiso »

reverted back to previous NVIDIA driver (516.40) and now it work again !!
So happy !!
actrade1
Posts: 18
Joined: Fri Jul 01, 2022 6:23 pm

Re: TrackIR 5 window won't start

Post by actrade1 »

Come on NP, get your act together! Had the same issue and had to roll back drivers. Shouldn't take DAYS after the initial reports to fix this!!!!
otis
Posts: 2
Joined: Thu Sep 29, 2022 2:48 am

Re: TrackIR 5 window won't start

Post by otis »

A few days ago TrackIR crashed when I was centering the view.framed Since then the program won't launch anymore.
superedan
Posts: 1
Joined: Thu Feb 02, 2023 6:11 pm
Contact:

Re: TrackIR 5 window won't start

Post by superedan »

If you're one of them, be sure to look over the methods below to resolve the specific problem. Let's get started now without wasting any more time.
SniperPod
Posts: 8
Joined: Sat Mar 04, 2023 5:11 am

Re: TrackIR 5 window won't start

Post by SniperPod »

Hi guys, this happened to me too yesterday. All of a sudden my track-ir 5 stopped working. Once the software is open, I can only make it work for a few seconds by making movements with my TrackClip, then it stops and the green LEDs go out. Started again the software does the same thing. I proceeded to uninstall by cleaning the Windows 10 registry and I still did not solve the problem. The only recent update is the drivers for my Nvidia 3080 ti video card. Some advice?
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