Cant Contact company re: my recent purchase ??

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tooms
Posts: 1
Joined: Thu Jul 07, 2022 2:45 pm

Cant Contact company re: my recent purchase ??

Post by tooms »

Just purchased the Trackir bundle. AfterI made the purchase through the web site, I got a separate window to pop up that indicated my order number and also a message indicating that I would be receiving a confirmation email re: my purchase. Well, its now been over two days and still no email.

When I went to reach out to the company to confirm myt oprder using the trackir web site, via the contact option, nothing goes through. Ive now tried a ton of times on different computers and whenever I submit my contact info, I get the same "Processing your request" loading circle that never goes away

Any ideas on how to best contact company?
Apone_1
Posts: 3
Joined: Fri Jul 08, 2022 12:08 pm

Re: Cant Contact company re: my recent purchase ??

Post by Apone_1 »

Same issue - the website will not work to submit a ticket and there is no number to call. I came here to register and try to reach an Admin for my non-working product problem. Good luck.
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