is there a way to cancel an order
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- Posts: 1
- Joined: Fri Mar 03, 2023 1:47 pm
is there a way to cancel an order
I made an error in my shipping selection and wanted to try to cancel my order. Has anyone had success doing this? I emailed the "sales" email literally a minute after I received my confirmation and noticed the error, but after hearing about the response time, I'm not very hopeful they'll cancel it.
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- NaturalPoint Employee
- Posts: 293
- Joined: Fri Sep 02, 2022 6:40 am
Re: is there a way to cancel an order
Hello hghpandaman,
Did our sales team reach back out to you? If not, please send me a private message with the order number and email address used for your order, and I will pass the information along to our sales team and express the urgency of your request.
Kind Regards,
Did our sales team reach back out to you? If not, please send me a private message with the order number and email address used for your order, and I will pass the information along to our sales team and express the urgency of your request.
Kind Regards,
Jillian Smythe
TrackIR Support Representative
TrackIR Support Representative