TrackIR 5 magnetic base missing?

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kezg
Posts: 3
Joined: Wed May 27, 2009 2:58 am

TrackIR 5 magnetic base missing?

Post by kezg » Wed May 27, 2009 3:21 am

My trackir 4 died after a couple of months of lite use so i've now gone and bought a trackir 5, so far so good except for attaching the camera part to the base.

I need to know is there supposed to be a magnet inside the base for the top camera part to sit on? because mine hasnt got one, and it is almost impossible to get it to stay ontop the base.

Im thinking about glueing them together if I cant find a small magnet to fit into the base.

Seth Steiling
Posts: 1366
Joined: Fri Jun 27, 2008 11:29 am
Location: Corvallis, Oregon

Re: TrackIR 5 magnetic base missing?

Post by Seth Steiling » Wed May 27, 2009 9:50 am

There is definitely supposed to be a magnet there! Sounds like a production mistake. Please email support (support@naturalpoint.com), and we'll get this remedied ASAP.

-Seth
Marketing Manager
TrackIR | OptiTrack

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