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TrackIR 5 magnetic base missing?

Posted: Wed May 27, 2009 3:21 am
by kezg
My trackir 4 died after a couple of months of lite use so i've now gone and bought a trackir 5, so far so good except for attaching the camera part to the base.

I need to know is there supposed to be a magnet inside the base for the top camera part to sit on? because mine hasnt got one, and it is almost impossible to get it to stay ontop the base.

Im thinking about glueing them together if I cant find a small magnet to fit into the base.

Re: TrackIR 5 magnetic base missing?

Posted: Wed May 27, 2009 9:50 am
by Seth Steiling
There is definitely supposed to be a magnet there! Sounds like a production mistake. Please email support (support@naturalpoint.com), and we'll get this remedied ASAP.

-Seth