tir 5 problem ?

[Choum]

Hello

Just receive my track ir 5 and I see a red point on the camera view (never moving, event if I move the camera).
the red point appear in trakclip and tracklip pro mode

[img:center]http://uppix.net/7/e/7/6ae401fa9192234d ... 87036a.jpg[/img]

what does that mean ?

[VincentG]

Tried moving USB ports?

Is it still there, when nothing is in front of the camera? Try pointing towards the ceiling.

[Choum]

I will try this friday.

[Choum]

try other usb port.

Same red point on trackclip mode
and poping red point in trakclip pro mode (same place).

[VincentG]

So the point is there when pointing the deive at the ceiling as well?

Please email support with issue, and camera serial number.

[Choum]

Yes, same thing

I mail the support