Cannot clear Beta5

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wilevs337
Posts: 5
Joined: Sun May 10, 2009 9:55 am

Cannot clear Beta5

Post by wilevs337 » Mon Jul 27, 2009 11:31 am

Tried to remove the faulty beta 5 but unable because of "locked file"
How can I get back to a position to enable a fresh instal of beta 4?
Thanks

Seth Steiling
Posts: 1366
Joined: Fri Jun 27, 2008 11:29 am
Location: Corvallis, Oregon

Re: Cannot clear Beta5

Post by Seth Steiling » Mon Jul 27, 2009 12:02 pm

No files should be locked under normal behavior. It could be that the TrackIR.exe background process is still running, which would probably disallow uninstallation. Try looking for it in the Processes tab list in the Task Manager. If it's there, manually terminate the process. You should be able to continue uninstalling Beta 05 after that.
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TomBrodie
Posts: 3
Joined: Tue Oct 16, 2007 8:52 am

Re: Cannot clear Beta5

Post by TomBrodie » Mon Jul 27, 2009 1:06 pm

I had this problem too. If you look at my earlier post it tells you how to delete all the files.

Barred
Posts: 881
Joined: Mon Mar 17, 2003 5:00 am
Location: Scotland

Re: Cannot clear Beta5

Post by Barred » Tue Jul 28, 2009 1:44 pm

fyne open your NaturalPoint/TrackIR folder. I would delete each of the remaining files (after a uninstall) one at a time. Once all those files are deleted I would then delete the folders too.

If you can I would also use a different port as this will force your PC to re-install new drivers once you have installed beta 4.

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