Software Version 5.0 Beta 05 not detecting games.

Seth Steiling
Posts: 1365
Joined: Fri Jun 27, 2008 11:29 am
Location: Corvallis, Oregon

Software Version 5.0 Beta 05 not detecting games.

Post by Seth Steiling » Mon Jul 27, 2009 12:10 pm

Users that are having problems connecting to games with the recent Beta 05 version of the 5.0 software can roll back to Beta 04, which should be working fine:

http://media.naturalpoint.com/software/ ... eta.04.exe

We're investigating the problem with Beta 05 and will have a fix out as soon as we can.
Marketing Manager
TrackIR | OptiTrack

JSJ
Posts: 76
Joined: Fri Oct 18, 2002 5:00 am
Location: Copenhagen, Denmark

Re: Software Version 5.0 Beta 05 not detecting games.

Post by JSJ » Mon Jul 27, 2009 7:07 pm

I have send email to you about beta5 error
"TrackIR 5.0 Beta 5 Debugger Error code 0x7F8"
Hope you have time to reading it

JSJ

Sean_S36
Posts: 3
Joined: Mon Apr 24, 2006 5:00 am
Location: Melbourne Aus.
Contact:

Re: Software Version 5.0 Beta 05 not detecting games.

Post by Sean_S36 » Wed Jul 29, 2009 12:29 am

had same prob, installed v4 final b it ask me to uninstall prev. version so did then installed final v4 then d/load v5 beta it ask to uninstall previous so did it then installed v5 beta all good, just need some profiles , can I use v4 profiles in v5?

Seth Steiling
Posts: 1365
Joined: Fri Jun 27, 2008 11:29 am
Location: Corvallis, Oregon

Re: Software Version 5.0 Beta 05 not detecting games.

Post by Seth Steiling » Wed Jul 29, 2009 10:01 am

[quote=Sean_S36]had same prob, installed v4 final b it ask me to uninstall prev. version so did then installed final v4 then d/load v5 beta it ask to uninstall previous so did it then installed v5 beta all good, just need some profiles , can I use v4 profiles in v5? [/quote]
TrackIR 4 profiles can be imported into the 5.0 software. They will not be exactly the same, as profiles are now constructed a bit differently, but they will be ported quite accurately. After they are saved in 5.0, they will be converted to 5.0 format and overwritten in the Profiles folder.
Marketing Manager
TrackIR | OptiTrack

Sean_S36
Posts: 3
Joined: Mon Apr 24, 2006 5:00 am
Location: Melbourne Aus.
Contact:

Re: Software Version 5.0 Beta 05 not detecting games.

Post by Sean_S36 » Fri Jul 31, 2009 2:36 am

[quote=NaturalPoint - Seth][quote=Sean_S36]had same prob, installed v4 final b it ask me to uninstall prev. version so did then installed final v4 then d/load v5 beta it ask to uninstall previous so did it then installed v5 beta all good, just need some profiles , can I use v4 profiles in v5? [/quote]
TrackIR 4 profiles can be imported into the 5.0 software. They will not be exactly the same, as profiles are now constructed a bit differently, but they will be ported quite accurately. After they are saved in 5.0, they will be converted to 5.0 format and overwritten in the Profiles folder.[/quote]
Thank you Seth, also just a little heads up, I have it box tick to start up with windows minimized in tray, yes it starts automatic but won't work. I have to close it and then restart so it works in game.
Cheers.

VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: Software Version 5.0 Beta 05 not detecting games.

Post by VincentG » Fri Jul 31, 2009 9:04 am

What OS are you using?

Connected directly to the PC, or using a hub?

stiletto2
Posts: 12
Joined: Sun Aug 09, 2009 12:51 pm

Re: Software Version 5.0 Beta 05 not detecting games.

Post by stiletto2 » Sun Aug 09, 2009 1:32 pm

Just got TrackIR 5. Could not get it to connect to FSX with v5.0 Final. However, when I tried v5.0 beta 4 it connected and worked perfectly. I don't think v5.0 Final is going to be final....

Siletto2

DeadlyInsight
Posts: 1
Joined: Sat Aug 08, 2009 5:14 pm

Re: Software Version 5.0 Beta 05 not detecting games.

Post by DeadlyInsight » Sun Aug 09, 2009 3:19 pm

I too cannot get ver. 5 final to detect games. Specifically DCS Black Shark and FSX with Acceleration pack (haven't tried anything else yet).
Uninstalled ver 5 final and reinstalled 5.04 beta - all works again.

System:
TrackIR 5 with Pro tracker, directly connected to USB port on MB.
Vista Pro x64 with latest service pack
6GB memory
All drivers on MB and video card recently updated to latest drivers

Willing to answer/try anything needed to help debug.
Love the product!

suedfriese
Posts: 6
Joined: Thu Jul 30, 2009 4:56 am

Re: Software Version 5.0 Beta 05 not detecting games.

Post by suedfriese » Mon Aug 10, 2009 4:23 am

[quote=DeadlyInsight]I too cannot get ver. 5 final to detect games. [/quote]

Same here. Game is "European Truck Simulator" (ETS). Reverting to 5.05 beta make it work, again.

Identical setup than DeadlyInsight, except for the memory size.

Seth Steiling
Posts: 1365
Joined: Fri Jun 27, 2008 11:29 am
Location: Corvallis, Oregon

Re: Software Version 5.0 Beta 05 not detecting games.

Post by Seth Steiling » Mon Aug 10, 2009 11:11 am

Marketing Manager
TrackIR | OptiTrack

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