TrackIR 5 Software Beta 2 & 3 not recognising hardware!

Post Reply
SirBenn21
Posts: 5
Joined: Sun Jan 23, 2011 2:55 am

TrackIR 5 Software Beta 2 & 3 not recognising hardware!

Post by SirBenn21 »

Hi

I've downloaded both beta versions and can't get it to see the hardware. I've had to always revert back to the "finial" version to have it work again.

It's a pity as I play the new DCS A-10 beta. Otherwise I'm happy with my TIR5.

Ben
VincentG
Posts: 7728
Joined: Mon Jul 17, 2006 5:00 am
Location: Corvallis, Oregon

Re: TrackIR 5 Software Beta 2 & 3 not recognising hardware!

Post by VincentG »

When you downloaded, and installed the latest software. If you look in the system device manager, is the camera still using the 2.41 TrackIR drivers?

Several steps to try -

1 - Try moving the TrackIR camera to another USB port, and allow Windows to detect and reinstall the newer drivers.

2 - If the automatic reinstall does not find the new drivers then we are going to need to manually update the drivers.

- Open the system device manager, and scroll down to the NaturalPoint device listing.
- Right click on the TrackIR camera and select update drivers
- During the update wizard, you will need to point to the NaturalPoint\TrackIR 5\Drivers folder
SirBenn21
Posts: 5
Joined: Sun Jan 23, 2011 2:55 am

Re: TrackIR 5 Software Beta 2 & 3 not recognising hardware!

Post by SirBenn21 »

Thanks.

The manual method worked for me.

Ben
Post Reply