Can Not Uninstall TIR5 from Win7

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Bingo41
Posts: 19
Joined: Mon Jun 01, 2009 5:20 pm

Can Not Uninstall TIR5 from Win7

Post by Bingo41 » Wed Apr 06, 2011 1:26 pm

I'm currently running TIR5 software version 5.0.300 (Build 6225) under Win7.

When I go to the Progams and Features page and select TrackIR5 and right click the mouse, the "Uninstall/Change" pop-up box appears like it is supposed to. However, when I left click "Uninstall/Change" pop-up, nothing happens.

So how do I uninstall and update to the latest version of TIR5 if I can't get past this issue?

Bill

Seth Steiling
Posts: 1366
Joined: Fri Jun 27, 2008 11:29 am
Location: Corvallis, Oregon

Re: Can Not Uninstall TIR5 from Win7

Post by Seth Steiling » Wed Apr 06, 2011 1:50 pm

Hi Bill,

Just download the .exe for the new build of software, and run it. It should take you through the uninstallation process first. Then, run it again to install the new build.
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Bingo41
Posts: 19
Joined: Mon Jun 01, 2009 5:20 pm

Re: Can Not Uninstall TIR5 from Win7

Post by Bingo41 » Wed Apr 06, 2011 2:31 pm

Seth,

That seemed to have done the trick.

Bill

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