TrackIR 5 Crash W7x64 ATI

[callaway]

I used to run TrackIR 5 successfully for a long time. A few weeks ago the application would not start, it freezes upon starting the display portion of the app. What information can I provide to try to diagnose this issue? Thanks in advance.

Windows 7 X64
ATI 6870 v11.5
CPU Intel Core i7-950

[airzone]

I have same problem. My whole pc just freeze when i try to start it.
But I had ati 4870 crossfire v11.5 and Intel Q9450.

But same nonetheless....

[NaturalPoint - Mike]

Would it be possible to see the event log messages for these crashes? Are they at all related to ATIOGLXX.dll?

[callaway]

Since the app never seems to fully load, I only see an app hang error.

Log Name: Application
Source: Application Hang
Date: 6/13/2011 9:58:46 PM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
The program TrackIR5.exe version 5.0.0.300 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: d1c
Start Time: 01cc2a35abc4d51d
Termination Time: 10
Application Path: C:\Program Files (x86)\NaturalPoint\TrackIR5\TrackIR5.exe
Report Id: cad42fac-9629-11e0-bb0c-1c6f659e752f

[callaway]

Any updates, I'd like to use my device again?

[airzone]

Hey callaway try to downgrade to driver 11.3 or 11.4
thats what i did i manged to open the software now but somehow it doenst get any input from my trackclip

[NaturalPoint - Mike]

I have not been able to confirm this in office yet, but I would agree that you might want to try downgrading to 11.3 or 11.4.