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Discussion and Support for the OptiTrack, SmartNav and TrackIR brands by NaturalPoint

VCS Insight Plugin 1.71 Mobu not recording from Motive 1.10

by Claudio Alvaro » Thu Sep 01, 2016 6:09 am

We just upgraded to Motive 1.10, and the latest VCS Insight plugin for MotionBuilder 2015 (1.71) streams RB data, so we can get live view, but recording is not working at all.

Can someone please verify?

If you do have it working is there a setting we need to change. Between upgrades nothing has changed for us in either software.

Thanks!
Claudio Alvaro
 
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Joined: Thu Feb 11, 2016 9:41 am

by Claudio Alvaro » Fri Sep 02, 2016 6:17 am

Quick addendum: we re-installed Motive 1.9 and everything works as intended.
Claudio Alvaro
 
Posts: 8
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by Shagan.Overman » Fri Sep 02, 2016 10:31 am

Hi Claudio,

Thankyou for the feedback. We have confirmed the issue you mentioned is related to Motive 1.10. Looking for a workaround other than a rollback to 1.9. Apologies for the inconvenience.
-------
James Shagan Overman
Customer Experience Manager
shagan.overman@optitrack.com
Shagan.Overman
NaturalPoint Employee
NaturalPoint Employee
 
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by Shagan.Overman » Fri Sep 02, 2016 3:33 pm

Hi Claudio,

We will be releasing a new MotionBuilder plugin shortly that addresses this issue. The links below are release candidates.

You will need to replace the dlls under C:\Program Files\Autodesk\MotionBuilder [year]\bin\x64\plugins.

2015
https://drive.google.com/file/d/0B6qukE ... sp=sharing

2016
https://drive.google.com/file/d/0B6qukE ... sp=sharing
-------
James Shagan Overman
Customer Experience Manager
shagan.overman@optitrack.com
Shagan.Overman
NaturalPoint Employee
NaturalPoint Employee
 
Posts: 19
Joined: Mon Mar 21, 2016 2:02 pm

by Claudio Alvaro » Wed Sep 14, 2016 6:06 am

Hi Shagan,

Thanks for quick response. We'll give these a go as soon as possible and report back.

Update: If it matters at all, I just tested the release candidate DLLs for Mobu2015 with Motive 1.9.0 and everything functions. We can't upgrade just yet to 1.10; we'll test in about a week after our production stretch.
Claudio Alvaro
 
Posts: 8
Joined: Thu Feb 11, 2016 9:41 am


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