Camera SDK + TrackIR 4

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xivioz
Posts: 1
Joined: Tue Nov 05, 2013 2:16 pm

Camera SDK + TrackIR 4

Post by xivioz »

Hi,

Does the Camera SDK support TrackIR 4? I have a TrackIR 4, and the associated software detects it and properly tracks with it. However, when I try any of the sample applications in the Camera SDK, no cameras are ever detected, and the applications exit or wait indefinitely for a camera to be connected.

Is there something I am missing?

Thanks!
NaturalPoint-Dustin
Posts: 609
Joined: Tue Mar 19, 2013 5:03 pm

Re: Camera SDK + TrackIR 4

Post by NaturalPoint-Dustin »

Hello,

Current gen TrackIR hardware should be compatible with portions of the Camera SDK, including basic connection, camera frame access, and vector tracking. However, because of the very high volume of developers using this free SDK, we do not offer technical support for it when used with TrackIR hardware. Unfortunately, I cannot assist you in troubleshooting why the device is not detected.

When used with our OptiTrack line of cameras, the Camera SDK should function perfectly, out of the box. Additionally, we do provide technical support for the SDK when used with that line of products.

Best Regards,
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav
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