Rigid body properties missing in Motive:Tracker?

NaturalPoint-Dustin
Posts: 609
Joined: Tue Mar 19, 2013 5:03 pm

Re: Rigid body properties missing in Motive:Tracker?

Post by NaturalPoint-Dustin »

Hello,

Thank you for bringing this to our attention. I have submitted this to our development team.

Best Regards,
Dustin
Technical Support Engineer
OptiTrack | TrackIR | SmartNav
Benedetta
Posts: 4
Joined: Thu Mar 26, 2015 2:35 am

Re: Rigid body properties missing in Motive:Tracker?

Post by Benedetta »

Hi,

we have updated the 1.7.5 version of the Motive software, but the system still has the same problems highligh in previouse posts.
In particular we need to have a reliable measure of the rigid body orientation to be used in streaming mode to move a virtual object. We observe that angles flip are reported above.

Moreover, we are still not able to set the pivot point.

Any news/ advancements on these issues?

Thanks in advance.

B.
steven.andrews
NaturalPoint Employee
NaturalPoint Employee
Posts: 720
Joined: Mon Jan 19, 2015 11:52 am

Re: Rigid body properties missing in Motive:Tracker?

Post by steven.andrews »

Hello Benedetta,

This sounds like something we would like to troubleshoot with you. Could you please submit a ticket at help.naturalpoint.com ? We can pick this up, there, to see if we can figure out why your rigid bodies flip and why you are unable to set the pivot point.

Best regards,
Steven
--
Steven Andrews
OptiTrack | Customer Support Engineer
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