Out of memory

[steffen]

I get an "Out of memory" message when pressing the "Apply" button after a successful 3-point calibration with "Excellent" results on a WinXP system with 2GB of free memory (WinXP sees a total memory of 3GB) and using 4 cameras.

Is this a known issue?

[NaturalPoint-Dustin]

Dear Sgt,

I am currently looking into this issue for you. In the meantime, could you please create a ticket as well at:

help.naturalpoint.com

[jmckisson]

I am having the same issue as well, currently having to connect the tracking system to a separate 64 bit machine to get any calibration quality other than low.

[steffen]

Good to hear, I am not alone. Ticket created as suggested.

[NaturalPoint-Dustin]

Hi Guys,

Could you please gather the following information:

1. Operation System - 32 bit or 64 bit as well
2. Motive Version - 32 bit or 64 bit
3. Repeatable steps
4. Dxdiag file


Could you please submit this all to help.naturalpoint.com

[humberto]

Hello

I have the same problem. I am sending the required info to help.naturalpoint.com

Is there a solution already?

Thanks

[NaturalPoint-Dustin]

Hello,

We have updated Motive that includes a potential fix for the Out of Memory error. You may find and download the new version of Motive here:

http://www.naturalpoint.com/optitrack/downloads/

If you are still seeing the "Out of Memory" error, please submit steps that are as detailed as possible to reproduce the issue.

Best Regards,