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Hi Optitrack support.

We need to set the cameras to contionous illumination, however i can not find this option for the prime 17w cameras, for the 250e it is there and i can set it.
We use the most recent motive version (i checked for updates). On the data sheet of the prime 17w it sais that illumination strobe and continous is possible. Can you please assist.

Thanks flavio

The S250e is our only Ethernet camera that supports continuous IR illumination.

Where are you getting this datasheet that shows P17ws supports continuous IR?

Hi again

We want to record groundtruth for an experiment. Unfortunately our sensor is affected by the strobe of the Optitrack cameras. When we shutdown the primes and only use the s250e in continous mode it works. However we need to use all cameras to cover the hole space. Is it possible to get a Firmware upgrade for our cams such that we can set the Primes in continous mode.