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Motive 1.9 beta 2
Posted: Thu Dec 10, 2015 8:55 am
by marianomena
The markers on the Chest , are getting all the names interchanged when using auto-label/Trajectorize
Re: Motive 1.9 beta 2
Posted: Thu Dec 10, 2015 10:00 am
by steven.andrews
Hello marianomena,
This is something that we would want to troubleshoot with you. Could you please open a support ticket with us at help.naturalpoint.com so that you can share a copy of one of your .tak files with us?
Best regards,
Steven
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Steven Andrews
OptiTrack | Customer Support Engineer
Re: Motive 1.9 beta 2
Posted: Thu Dec 10, 2015 12:03 pm
by marianomena
i never used a ticket support before. I sent one right now.
in short, here is a description:
Since version 1.9b1 and 1.9b2 the "Auto labeling" function for the chest part of the Skeleton is interchanging the markers, as follows (based on a 37 markers Markerset)
a (The front marker) is named "BackTop"
b-The backTop marker is named: "BackLeft"
c- The back left markers is called : "BackRight"
d- The back left marker is named: "Chest"
Re: Motive 1.9 beta 2
Posted: Thu Dec 10, 2015 12:14 pm
by steven.andrews
Thank you marianomena.
I will keep an eye out for your support ticket.
Cheers,
Steven
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Steven Andrews
OptiTrack | Customer Support Engineer
Re: Motive 1.9 beta 2
Posted: Thu May 16, 2019 10:25 am
by rschneiderIowa
Was there an update to this situation. I am having the same issue with marker labels rearranging from on frame to the next.
Re: Motive 1.9 beta 2
Posted: Thu May 16, 2019 10:57 am
by steven.andrews
Hi rschneiderIowa,
It sounds like you are experiencing a different issue from this. Ultimately, this one was a bug in the Motive beta that was fixed before the final release.
If you are using the current version of Motive, feel free to send one of your Takes to our Support team. We would be happy to troubleshoot your data with you.
Cheers,
Steven
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Steven Andrews
OptiTrack | Senior Customer Support Engineer
help.naturalpoint.com
support@optitrack.com