Hello everybody
I have a problem with the calibration, when I make click on start wanding button, motive shows a red rectangle that says: rec (no live: on top of the screen) and the cameras don't collect calibration samples with wanding process.
"rec" no "live" calibration process
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- NaturalPoint Employee
- Posts: 720
- Joined: Mon Jan 19, 2015 11:52 am
Re: "rec" no "live" calibration process
Hello jennyfer_carri,
Thank you for reaching out to the community regarding your calibration problems.
Could you please open a Support ticket with us at help.naturalpoint.com?
This will allow us to properly troubleshoot your issue together.
Best,
Steven
--
Steven Andrews
OptiTrack | Senior Customer Support Engineer
Thank you for reaching out to the community regarding your calibration problems.
Could you please open a Support ticket with us at help.naturalpoint.com?
This will allow us to properly troubleshoot your issue together.
Best,
Steven
--
Steven Andrews
OptiTrack | Senior Customer Support Engineer