One marker but multiple markers tracked, why ?

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julien_lu
Posts: 4
Joined: Thu Dec 08, 2016 8:35 am

One marker but multiple markers tracked, why ?

Post by julien_lu »

Hello,

I've just captured the movement of the first participant of my research but I've got an issue with the tracking. I did my best to have the best conditions and calibration for tracking but still, I've got many markers tracked that I shouldn't have even after masked the unwanted markers. Is there a quick way to track only one point after the recording or do something to avoid the merging process in the edit mode ?
Right now, I have like 200-300+ markers to merge or swap for only one marker tracked.

Thanks for the answer
steven.andrews
NaturalPoint Employee
NaturalPoint Employee
Posts: 720
Joined: Mon Jan 19, 2015 11:52 am

Re: One marker but multiple markers tracked, why ?

Post by steven.andrews »

Hello julien_lu,

If you could please open a Support ticket with us at help.naturalpoint.com, this would allow us to troubleshoot your data with you.

If you could please provide a download link for a recording (.tak) in your ticket, this will help us to better understand the problems you are facing with your data.

Best regards,
Steven
--
Steven Andrews
OptiTrack | Senior Customer Support Engineer
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